Consumer Resources

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Quick Tips to Protect Yourself

Direct Marketing Association (DMA)
Consumer assistance on how and where to find help including links on how to be removed from calling and mailing lists.

National Do-Not-Call Registry
Registry to block phone solicitation calls.

Federal Trade Commission – Identity Theft
Information on protecting yourself from identity theft.

Federal Trade Commission – Consumer Information
Information on avoiding consumer pit falls. 



Identity Theft Resources

ID Theft: What’s it all about?
Learn how to minimize your risk of identity theft by reading this publication from the Federal Trade Commission. (Requires Adobe PDF Reader)

ID Theft: When bad things happen to your good name
Learn what you should do if you suspect you are a victim of identity theft by reading this publication from the Federal Trade Commission. (Requires Adobe PDF Reader)



State Resources

Virginia Department of Consumer Affairs
State site with links to consumer complaint archives and resources.

Virginia Bureau of Insurance Consumer Page
Information on insurance complaints, consumer advice, etc.

Commonwealth of Virginia Consumer Awareness Page
Links to various government agencies on a variety of consumer topics.

Office of Attorney General Bill Mims – Consumer Assistance
Links designed for Virginia residents on identity theft, medical fraud, consumer fraud, and seniors consumer issues.

A Consumer’s Guide to Getting and Keeping Health Insurance in Virginia
Consumer assistance on protecting yourself when choosing health insurance.



Federal Resources

Federal Citizen Information Center (FCIC)
Comprehensive site with links to a vast array of federal consumer resource sites.

Federal Consumer Action Website
Large government site with links on consumer buying tips and other assistance.

Federal Deposit Insurance Corporation (FDIC) – Consumer Protection
Advice on banking protection.

FirstGov for Consumers
Information from many federal government departments and agencies on consumer information.

U.S. Consumer Product Safety Commission
Government site that lists consumer publications, recalls, laws, etc.



Better Business Resources

National Better Business Bureau
National organization which compiles consumer reports on over two million organizations.

Better Business Bureau of Hampton Roads
Local better business bureau serving Virginia's Fourth District.